Patient FAQs

In order to be seen at the clinic, you must meet the following eligibility criteria*:

• Resident of the Greater New Haven Area.

• Between the ages of 18 and 65 years.

• Have no active medical coverage/insurance.

• Have none of the following active medical concerns: insulin management, HIV/AIDS, pregnancy.

*Please note that additional criteria may apply and will be assessed prior to acceptance as a new patient.

Call (203) 200-0673 and leave a message with your name and phone number. Someone will return your call within 24 hours. Both English and Spanish speakers are available.

800 Howard Avenue, New Haven, CT in the Yale Physicians Building.

All of the services provided at the clinic are free.

If this is your first visit, please bring all the medications you are currently taking including prescription medications as well as any herbal remedies, vitamins, or supplements. If you were referred to us from the Emergency Room, please bring your discharge instructions.

Saturday, 8:30am - 12pm

HAVEN Free Clinic is run by a group of students from the Yale School of Medicine, Yale School of Nursing, Yale School of Public Health, Yale Physician Associate Program and Yale University in collaboration with Yale Medicine. All healthcare services are provided by Yale students, under the supervision of physicians, nurse practitioners and physician associates from the Yale community.

Every Saturday we have Spanish interpreters available. If you are most comfortable in a language other than Spanish, please let us know so we can work with you to find an interpreter to assist you.

We are unable to provide pediatric care or care for individuals with HIV/AIDS. We do provide care for several common chronic conditions such as diabetes and hypertension. We do not provide prenatal care, but we can refer patients for those services. If you have previously been diagnosed with a complicated chronic condition that may require specialty care, please contact us to see if we are able to provide you with the care you need.

Although we do accept walk-ins, the clinic is often full and you may have to return on a separate day to be seen. Therefore, we strongly encourage you to make an appointment by calling.

This depends on the kind of medical issues you have and on how many patients we are seeing that day. You should expect your first visit to take several hours, especially if it has been a long time since you last saw a primary care physician.